Privacy policy
** To change, delete, or request your information at packturtle.com, click HERE. To opt out of the sale or sharing of your information, or of targeted advertising, use "Your privacy choices" at the bottom of any page. **
Packturtle.com does not sell your personal information for money. We do use your shopping and browsing habits at packturtle.com, and share some of that information with advertising partners such as Google, Microsoft, and Facebook, for optimized and relevant advertising. Some privacy laws treat this as a "sale" or "sharing" of personal information, and you can opt out at any time (see Your Privacy Choices below). This Privacy Policy describes how packturtle.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. If you would like to request that we delete or make a correction to your information from our system, feel free to submit a request HERE, email help@packturtle.com or call us at 1-888-382-3967 with your request and we will promptly remove your data and confirm removal via email. In addition, you can manage how your information is used for advertising through "Your privacy choices" or "Cookie preferences" at the bottom of the website.
** Visitors in the European Union, European Economic Area, and United Kingdom can accept or decline non-essential cookies in our cookie banner and change their choice at any time through "Cookie preferences" at the bottom of the page. Visitors in the United States can opt out of the sale or sharing of their information, or of targeted advertising, through "Your privacy choices" at the bottom of the page. You can also use a browser ad-blocker. **
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify and Google for optimized advertising through the Google network.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, and with Google in hashed form for advertising (see Sharing Personal Information below).
Sharing Personal Information
We may share some of your personal information with certain service providers to help us provide our services and advertising and to fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We may share your personal information with our advertising partner Google through encrypted Pixel technology to match our customers to Google accounts. This allows Google to optimize the tracking of sales through Google advertisements. We may also share customer email addresses and phone numbers with Google in hashed (encrypted) form, so that Google can match them to Google accounts and help us show relevant ads to our customers and to people with similar interests. You can ask us to stop including your information for this purpose at any time through "Your privacy choices" at the bottom of any page, or by emailing help@packturtle.com.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Cookies
** Visitors in the European Union, European Economic Area, and United Kingdom can accept or decline non-essential cookies in our cookie banner and change their choice at any time through "Cookie preferences" at the bottom of the page. Visitors in the United States can opt out of the sale or sharing of their information, or of targeted advertising, through "Your privacy choices" at the bottom of the page. You can also use a browser ad-blocker. **
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Most ad-blocking extensions and apps also allow you to manage cookies. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
Browsing Activity
Some customer browsing behavior and activity are tracked and shared with social media partner Facebook, using Pixel tracking technology. This helps to optimize the shopping and advertising experience for the Facebook audiences.
Some customer browsing behavior and activity are tracked and shared with advertising partner Microsoft, through Microsoft Advertising's Universal Event Tracking (UET) tag. This lets us measure and improve our ads on Bing and the Microsoft advertising network. You can learn more in Microsoft's privacy statement here.
Some customer browsing behavior and activity are tracked and shared with advertising partner, Google, through Google Analytics Advertising Features. These features, "Remarketing" and "Advertising Reporting" allows analytical data about site traffic to be collected and used to target advertising to specific customer audiences. What traffic data is collected, how it is collected, and ways to opt-out can be seen in this Google support article here.
Your Privacy Choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of the sale or sharing of your personal information or of targeted advertising. To opt out, use "Your privacy choices" at the bottom of any page; we also honor Global Privacy Control (GPC) signals sent by your browser where the law requires it. To access, correct, or delete your information, visit our Manage Your Information page or email help@packturtle.com. We will not discriminate against you for exercising any of these rights.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, please contact us by e-mail at help@packturtle.com.
Last updated: 10/23/2026